The Best Way to Handle Another Person&039s Insurance Company after a Car Accident

The other person’s insurance company after a car accident - friend or foe?

I was in a car accident and my car was totaled. It was the other driver’s fault. How should I deal with your insurance company?

short answer: no.

Reading: How to deal with at fault driver’s insurance company

Many experts would advise you not to talk to the other person’s insurance company. Although he needs to call his own auto insurance company to report the accident, he is under no obligation to talk to the other driver’s insurance company.

The best way to deal with the other insurance company in most serious car accidents is to consult with a personal injury attorney. he or she will take care of them.

why should you do that?

The other driver’s insurance company is not taking care of you. (See how to know when you need a lawyer.)

the other insurance company is not your friend

Insurance companies always have a financial interest in protecting the interests of their clients. and of course, they have an interest in protecting their own financial interests. They represent both interests by doing two things as much as they can:

  • Deny the maximum number of auto accident claims.
  • negotiate the lowest possible settlement on other auto accident claims.
  • This boils down to this: To reduce the claims they pay, the insurance company must deny the claims made.

    Most car accident victims are not insurance adjusters or attorneys.

    The insurance adjuster knows this. you are in their field of play and they are their rules. they will use their superior knowledge of the insurance claims game against you.

    why it is risky to talk to other insurance companies

    When you talk to the other driver’s insurance adjuster, you are most likely screwing up your own case. that insurance company will try to use what you say against you later in the claim, whether it was your fault or not. insurance adjusters are very well trained to use what you say against you.

    See also: The Risk of Surviving to Policy Maturity: What Trustees Need to Know – RIC Omaha

    Look, there is no legal requirement for you to cooperate or talk to the other insurance company.

    but this will rarely stop the insurance company from trying to contact you. if they do, it’s a good idea to skip the call and talk to an attorney.

    When you talk to someone about the accident, write down the details of your conversation in your post-accident journal (the link opens a printable pdf form).

    they will want to record you

    If you talk to the other driver’s insurance company, the adjuster will probably want a recorded statement. the adjuster will communicate with you in a very friendly way and say something like:

    ‘We can really speed up the claims process if you provide a recorded statement.’

    a recorded statement can be very damaging. sometimes your statement may show that you do not have a valid accident claim. if you don’t have a claim, your injuries and property damage are at your expense.

    The biggest problem is that a recorded statement can be used to undermine a legitimate accident claim. here are some sneaky ways they could do it:

    • The insurance adjuster will compare the statement you gave them to the statement you gave the police. They will also read the statement you would make if the case involved a lawsuit. If they detect any inconsistency in these statements, the claim could be denied. it’s not uncommon for a person to tell the accident story slightly differently if they tell it four or five times over three months.
    • Adjusters will often ask you tricky questions that may cause you to answer in a way that harms your claim. Occasionally, an aggressive adjuster may pressure you into accepting facts you don’t know to be accurate. you might get upset and say “I guess so” to get the guy to leave you alone. that could hurt your case big time.
    • If your car accident case goes to trial, the defense can use your recorded statement to the insurance company to cross-examine you. that could have been months ago, and heck if you can remember what you said. any contradiction you make with your previous statement can be very damaging. a good defense attorney will highlight the discrepancy for a jury and capitalize on it.
    • let’s be fair: not all insurance companies will play games with you over the phone. but if they try to undermine your case, it can really mess things up.

      see the steps to an insurance claim settlement to get an idea of ​​the general process.

      You don’t know your whole medical situation

      If you were in a serious car accident and sustained serious injuries, your full medical diagnosis may not be complete. could give an inaccurate description of his injuries.

      This is why insurance adjusters are notorious for trying to get car accident victims on the phone as soon as possible. they want to get a good idea of ​​what the case is probably worth. this is known as “reserve value”.

      See also: What is Insurance Grace Period | Max Life Insurance

      once the adjuster has the reserve value in mind, good luck getting a settlement above that amount. if you talk to them without a lawyer, you could give inaccurate information that sets an artificially low reserve amount.

      That increases the chances that a lawsuit will have to be filed. meaning you could have to wait months to get paid. if you win if you lose, you get nothing.

      there are exceptions you can talk about

      We’re talking about car accidents and insurance companies, so there are exceptions.

      If you are in a minor car accident, the other driver is 100% at fault and it is clear, you can talk to the other adjuster to resolve the matter quickly. you might consider doing so if the police report indicates that the other driver caused the accident. if the other driver was cited by the police, even better.

      but if your accident and injuries involve any of the following, get a personal injury attorney involved:

      • broken bones, hospital stays, long-term health consequences
      • medical treatment over $2,000
      • miss more than one or two days of work/school or normal activities
      • any dispute over who was at fault
      • several people were injured
      • insurance companies are playing hardball
      • need to give a statement to your own car insurance company

        As we noted earlier, you have a contractual obligation to cooperate with your auto insurance company.

        Your insurance policy may contain language that requires you to provide a recorded statement if requested by the adjuster. if asked, you can ask the adjuster to tell you the exact language in the contract that requires it.

        Remember that your own insurance company can potentially take a stand against you. therefore, you should think very carefully about each piece of information you provide in a recorded statement to your insurance company.

        but many experts would advise you not to give a recorded statement to any insurance company without the advice of a personal injury attorney.

        Contact a personal injury attorney today if you are unsure about dealing with any of the insurance companies. our handy law firm directory can help.

        See also: Car Insurance for 19-Year-Olds | Bankrate

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