refund and cancellation policy
If a member cancels their membership within the first 30 days after the effective date of enrollment in the plan, the member will receive a full refund, excluding the $20 processing fee, after notify cignadentalplans of the cancellation. com, brought to you by dentalplans.com. arkansas members who cancel a membership within the first 30 days after the effective date of plan enrollment will receive a full refund, including the $20 processing fee. To ensure the cancellation request is processed, the member must call a member c.a.r.e. representative at the number on your member ID card. the corresponding refund will be made within 30 days after receipt of the cancellation notice.
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For plans containing prescription drug discounts: In the state of Tennessee only, if a member cancels their membership within the first 30 days after the effective date of enrollment in the plan, the member will receive a Full refund, including $20 processing fee, once notification of member cancellation is received by dentalplans.com.
in the state of south carolina only, a member will receive a full refund of membership fees, excluding processing fee (if applicable), if membership is canceled within the first 30 days of receipt of membership materials.
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The member will receive a full refund once dentalplans.com receives the member’s notice of cancellation. To ensure the cancellation request is processed, the member must call a member c.a.r.e. representative at the number on your member ID card. a full refund will be made within 30 days of receiving notice of cancellation.
*processing fee applies in the following states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Iowa, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota , mississippi , new jersey, new mexico, new york, north carolina, north dakota, ohio, pennsylvania, south carolina, tennessee, vermont, virginia, wisconsin, and wyoming.
After 30 days of initial purchase, dentalplans.com’s refund policy is as follows:
“A member is eligible for a prorated refund only if dentalplans.com or one of its networks terminates a membership for any reason, if discounted savings on care provided are not achieved, or if the plan’s fee schedule you have selected is not respected by at least one participating general dentistry provider in your neighborhood. no prorated refunds will be issued for any other reason, including the member’s failure to pay fees.”
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applies to automatic renewals only:
In the event your plan has automatically renewed in any year after your initial purchase and provided your discount plan benefits have not been used, a full refund will be issued within the first 60 days of renewal automatic. If you do not want your plan to renew automatically, you must set your account to “do not renew”. after 60 days from auto-renewal, the above refund policy applies.
all refunds will be issued within 30 days of receiving notice of cancellation.
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